Risewell Pathways Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and safeguard the information you share with us when you visit our website, place an order or contact us.

We handle all personal data in accordance with UK GDPR and best practice standards.

2. What We Collect

When you place an order or submit a contact form, we may collect:

• Your name and email address
• Billing and shipping details
• Payment information, processed securely by third-party providers
• Any message or information you include in your enquiry

We do not collect sensitive personal data.

3. Why We Collect It

We use your information to:

• Process workbook orders and licences
• Deliver printed and digital resources
• Respond to enquiries
• Manage accredited learner registration, where applicable
• Improve our services and website functionality

We do not use your contact details for marketing unless you have explicitly opted in.

4. Marketing Communications

If you choose to opt in, for example by ticking “stay in touch” at checkout, we may send updates about new resources, publications or accredited learning opportunities.

You will only receive these communications if you have given clear consent.

You can withdraw consent at any time by:

• Clicking “unsubscribe” in any email
• Contacting us at info@risewellpathways.com

We will never share your contact details with third parties for marketing.

5. How Your Data Is Stored

Your data is stored securely and is only accessible to authorised personnel. We use secure systems to protect your information from unauthorised access, alteration or disclosure.

6. Third Party Providers

We do not sell or share your data.

We use trusted third-party providers to process payments and manage secure transactions. These providers process your payment information in accordance with their own privacy and security standards.

7. Cookies

Our website may use essential cookies to support secure payment processing and basic site functionality.

We do not use cookies for advertising, tracking or marketing.

8. Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold
• Request correction or deletion of your data
• Withdraw consent for marketing
• Ask how your data is used or stored

To make a request, please contact info@risewellpathways.com .

9. Company Information